SMASHBURGER

Special Venues

Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger ! Better burgers takes better service, support and teamwork.

That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.

We just build better . Better Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work & lifestyle!

• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
• Paid time off vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family friendly, team environment
• Employee Assistance Program
• Fast track for career opportunities
• Free uniform
• Eligibility based off of time in position and average hours worked
• Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout.

Shift Leader Responsibilities

Reporting to the Restaurant General Manager, our Shift Leaders help teams of Guest-Focused Team Members bring the Smashburger experience out of the restaurant and into hungry mouths of people everywhere! In this role you will :

• Work in a team environment, communicating effectively with team members, managers, and customers while demonstrating Speed with Excellence in fast paced environment.
• Foster and prioritize a safe work environment by following all workplace safety and security standards.
• At the Smashburger restaurant, lead the Off-Premise Services team to prepare and package food to transport to an offsite location.

Follow Smashburger’s prep and menu recipe standards.

• Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders
• Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment
• Ensure all food safety standards are followed and in compliance with all local health departments
• Transport products from Smashburger restaurant to designated off premise location
• Ensure delivery vehicle is maintained in a clean and safe operating condition
• Safely load and secure, transport, and deliver all items in a safe and secure manner to prevent damage, spoilage or loss
• Maintain driving and delivery log according to Smashburger policy
• Direct travel of Off Premise Services team to designated location; use checklists and systems to set up and break down food service area by lifting and moving heavy or bulky items between vehicle and designated food service area
• Facilitate shift huddles and regularly communicate with Off Premise Services team- provide direction, delegate responsibilities, coach and recognize team members
• Complete other tasks as assigned by the management team
• Adhere to all Smashburger and Special Venue / Off Premise Catering location policies and guidelines
• Value integrity and doing the right thing, even when no one is watching

Shift Leader Requirements

• 1-2 years of management experience in restaurants
• Flexible to work nights, weekends, and holidays
• Follow Smashburger uniform standards
• Ability to follow all guidelines and procedures set forth by Smashburger, Special Venues / Off Premise Catering locations, local, state, and federal employment regulations
• Must successfully complete Smashburger training program
• Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
• People management skills to effectively select, assess, coach / counsel, develop, motivate, and lead restaurant teams
• Excellent attention to detail
• Proven time management, consistency, and organizational skills
• Highly motivated, self-directed, and results driven
• Physical ability to stand for extended periods of time and to move and lift boxes of food / supplies up to 50 lbs.
• Ability to work in high and low temperatures

IND1

All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity.

We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.

This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.

We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc.

Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.

Last updated : 2024-04-08